//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Anusree, M. R."
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Dienstleistungsqualität"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Consumer behaviour
3
Dienstleistungsqualität
3
Konsumentenverhalten
3
Service quality
3
Customer satisfaction
2
Hotel industry
2
Hotellerie
2
Internet marketing
2
Kundenzufriedenheit
2
Online-Marketing
2
Viral marketing
2
Virales Marketing
2
Beschwerdemanagement
1
Bewertung
1
Beziehungsmarketing
1
Complaint management
1
Confidence
1
E-commerce
1
E-trust
1
Electronic Commerce
1
Evaluation
1
Failure severity
1
Hotel booking intention
1
Information quality
1
Information value
1
Informationswert
1
Online retailing
1
Online reviews
1
Online-Handel
1
Playfulness
1
Relationship marketing
1
Review agreement
1
Usefulness
1
Vertrauen
1
Webcare
1
Website
1
Website attitude
1
agreement
1
attitude
1
justice
1
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
3
Author
All
Anusree, M. R.
Siciliani, Luigi
76
Propper, Carol
53
Straume, Odd Rune
52
Bruhn, Manfred
49
Hanushek, Eric Alan
45
Rivkin, Steven G.
43
Han, Heesup
42
Prybutok, Victor R.
40
Mattila, Anna S.
39
Brekke, Kurt R.
37
Gravelle, Hugh
35
Prentice, Catherine
32
Pathak, Parag A.
29
Hanushek, Eric A.
28
McColl-Kennedy, Janet R.
28
Staiger, Douglas
28
Rockoff, Jonah E.
27
Shahin, Arash
27
Usman, Osly
27
Figlio, David N.
26
Edvardsson, Bo
24
Kane, Thomas J.
24
Van Reenen, John
24
Knechel, W. Robert
22
Gaynor, Martin
21
Grabowski, David C.
21
Gruber, Jonathan
21
Li, Chan
21
Sharma, Piyush
21
Sparks, Beverley
21
Das, Jishnu
20
Kain, John F.
20
Balaji, M. S.
19
Koning, Pierre
19
Michas, Paul N.
19
Zhang, Min
19
Benkenstein, Martin
18
Chi, Wuchun
18
Lisic, Ling Lei
18
Omer, Thomas C.
18
more ...
less ...
Published in...
All
International journal of manpower
1
Journal of hospitality marketing & management
1
Tourism review : the official journal of the AIEST
1
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Can online service recovery interventions benignly alter customers' negative review evaluations? : evidence from the hotel industry
Sreejesh, S.
;
Anusree, M. R.
;
Ponnam, Abhilash
- In:
Journal of hospitality marketing & management
28
(
2019
)
6
,
pp. 711-742
Persistent link: https://www.econbiz.de/10012176682
Saved in:
2
Effect of information quality of employment website on attitude toward the website : a moderated mediation study
Priyadarshini, Chetna
;
Sreejesh, S.
;
Anusree, M. R.
- In:
International journal of manpower
38
(
2017
)
5
,
pp. 729-745
Persistent link: https://www.econbiz.de/10011774236
Saved in:
3
The impacts of customers' observed severity and agreement on hotel booking intentions: moderating role of webcare and mediating role of trust in negative online reviews
Sreejesh, S.
;
Anusree, M. R.
- In:
Tourism review : the official journal of the AIEST
71
(
2016
)
2
,
pp. 77-89
Persistent link: https://www.econbiz.de/10011597315
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->