//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Atanasova, Yana"
~person:"Béal, Mathieu"
~person:"Muther, Andreas"
~subject:"Supplier relationship management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Kundenbetreuung"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Supplier relationship management
Customer service
5
Kundenservice
5
Lieferantenmanagement
5
Beziehungsmarketing
4
Relationship marketing
4
Austria
3
E-commerce
3
Electronic Commerce
3
Information technology
3
Informationstechnik
3
Inter-firm cooperation
3
Internet
3
Kundenmanagement
3
Marketinginformationssystem
3
Mobile Marketing
3
Mobile marketing
3
Theorie
3
Theory
3
Unternehmenskooperation
3
Welt
3
World
3
Österreich
3
Beschwerdemanagement
2
Complaint management
2
Customer satisfaction
2
Dienstleistungsqualität
2
Kundenorientierung
2
Kundenzufriedenheit
2
Service quality
2
Service recovery
2
Telemarketing
2
Arbeitsgruppe
1
Business organization
1
Cross-buying
1
Customer profitability
1
Customer value
1
Großbritannien
1
Information behaviour
1
Informationsverhalten
1
more ...
less ...
Online availability
All
Free
1
Undetermined
1
Type of publication
All
Book / Working Paper
4
Article
1
Type of publication (narrower categories)
All
Graue Literatur
2
Hochschulschrift
2
Non-commercial literature
2
Thesis
2
Article in journal
1
Aufsatz in Zeitschrift
1
Case study
1
Fallstudie
1
more ...
less ...
Language
All
German
3
English
2
Author
All
Atanasova, Yana
Béal, Mathieu
Muther, Andreas
Helmke, Stefan
7
Dangelmaier, Wilhelm
4
Grunwald, Guido
3
Limbeck, Martin
3
Uebel, Matthias
3
Freiling, Jörg
2
Jacob, Frank
2
Jayawardhena, Chanaka
2
Klostermann, Tanja
2
Kramer, Markus S.
2
Román, Sergio
2
Standop, Dirk
2
Aa, Zanna van der
1
Ahmed, Mohi
1
Anderson, Verl
1
Angerer, Thomas
1
Axsäter, Sven
1
Aziz, Khurram
1
Babakus, Emin
1
Balaji, M. S.
1
Baliga, Ashwin J.
1
Battaglia, Daniel
1
Baumbach, Michael
1
Becker, Benjamin
1
Benkenstein, Martin
1
Berenguer Contrí, Gloria
1
Bharadwaj, Sundar G.
1
Birker, Klaus
1
Blattberg, Robert C.
1
Bloemer, Johanna M.
1
Bode, Christoph
1
Bone, Sterling A.
1
Borchardt, Miriam
1
Bruhn, Manfred
1
Buse, Christian
1
Caldwell, Cam
1
Campbell, Colin L.
1
more ...
less ...
Published in...
All
Marketing letters : a journal of research in marketing
1
Source
All
ECONIS (ZBW)
5
Showing
1
-
5
of
5
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The effects of relationship length on customer profitability after a service recovery
Béal, Mathieu
;
Sabadie, William
;
Grégoire, Yany
- In:
Marketing letters : a journal of research in marketing
30
(
2019
)
3/4
,
pp. 293-305
Persistent link: https://www.econbiz.de/10012144812
Saved in:
2
High-performance global account management teams : design dimensions, processes and outcomes
Atanasova, Yana
(
contributor
)
-
2007
Persistent link: https://www.econbiz.de/10003641374
Saved in:
3
Electronic Customer Care : die Anbieter-Kunden-Beziehung im Informationszeitalter ; mit 13 Tabellen
Muther, Andreas
-
2001
-
3., überarb. Aufl.
Persistent link: https://www.econbiz.de/10001550542
Saved in:
4
Electronic customer care : die Anbieter-Kunden-Beziehung im Informationszeitalter ; mit 12 Tabellen
Muther, Andreas
-
2000
-
2., überarb. Aufl.
Persistent link: https://www.econbiz.de/10001447272
Saved in:
5
Electronic customer care (ECC) : IT in der Anbieter-Kunden-Beziehung
Muther, Andreas
-
1998
Persistent link: https://www.econbiz.de/10000674496
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->