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~person:"Atanasova, Yana"
~person:"Bone, Sterling A."
~person:"Etzion, Hila"
~person:"Freiling, Jörg"
~person:"Muther, Andreas"
~subject:"E-commerce"
~subject:"Supplier relationship management"
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E-commerce
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Atanasova, Yana
Bone, Sterling A.
Etzion, Hila
Freiling, Jörg
Muther, Andreas
Helmke, Stefan
7
Bliemel, Friedhelm
5
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4
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3
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3
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Ross School of Business working paper series
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Arbeitsbericht / Institut für Unternehmensführung und Unternehmensforschung, Ruhr-Universität Bochum
1
Journal of service research : JSR
1
Neue Entwicklungen im Dienstleistungsmarketing : [Vorträge des 8. Dienstleistungsmarketing-Workshops, der im Februar 2001 an der Universität Innsbruck veranstaltet wurde]
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1
Complementary online services in competitive markets : how firms should adjust their strategies due to network effects
Pang, Min-seok
;
Etzion, Hila
-
2011
Persistent link: https://www.econbiz.de/10009270307
Saved in:
2
Analyzing pricing strategies for online-services with network effect
Pang, Min-seok
;
Etzion, Hila
-
2011
Persistent link: https://www.econbiz.de/10009270308
Saved in:
3
How customer participation in B2B peer-to-peer problem-solving communities influences the need for traditional customer service
Bone, Sterling A.
;
Fombelle, Paul W.
;
Ray, Kristal R.
; …
- In:
Journal of service research : JSR
18
(
2015
)
1
,
pp. 23-38
Persistent link: https://www.econbiz.de/10010483441
Saved in:
4
High-performance global account management teams : design dimensions, processes and outcomes
Atanasova, Yana
(
contributor
)
-
2007
Persistent link: https://www.econbiz.de/10003641374
Saved in:
5
Der Wandel vom industriellen Produkt- zum Dienstleistungsgeschäft - dargestellt am Beispiel der Umsetzung von Betreibermodellen im mitteleuropäischen Maschinenbau
Freiling, Jörg
- In:
Neue Entwicklungen im Dienstleistungsmarketing : …
,
(pp. 203-222)
.
2002
Persistent link: https://www.econbiz.de/10001662786
Saved in:
6
Turning product business into service business : performance contracting as a challenge of SME customer/supplier networks
Buse, Christian
;
Freiling, Jörg
;
Weißenfels, Sven
-
2001
Persistent link: https://www.econbiz.de/10001632388
Saved in:
7
Electronic Customer Care : die Anbieter-Kunden-Beziehung im Informationszeitalter ; mit 13 Tabellen
Muther, Andreas
-
2001
-
3., überarb. Aufl.
Persistent link: https://www.econbiz.de/10001550542
Saved in:
8
Electronic customer care : die Anbieter-Kunden-Beziehung im Informationszeitalter ; mit 12 Tabellen
Muther, Andreas
-
2000
-
2., überarb. Aufl.
Persistent link: https://www.econbiz.de/10001447272
Saved in:
9
Electronic customer care (ECC) : IT in der Anbieter-Kunden-Beziehung
Muther, Andreas
-
1998
Persistent link: https://www.econbiz.de/10000674496
Saved in:
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