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~person:"Babakus, Emin"
~person:"Kim, Taegoo"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Tourism employees
12
Tourismusberufe
12
Hotel industry
9
Hotellerie
9
Beziehungsmarketing
6
Relationship marketing
6
Stress
6
Work stress
6
Arbeitszufriedenheit
5
Job satisfaction
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South Korea
4
Südkorea
4
Arbeitsleistung
3
Emotion
3
Employee retention
3
Hotel employees
3
Job performance
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Leistungsmotivation
3
Mitarbeiterbindung
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Work motivation
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Arbeitskräfte
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Arbeitsverhalten
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Beschwerdemanagement
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Complaint management
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Customer orientation
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Service quality
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Service recovery performance
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Turkey
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Arbeitsbedingungen
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Arbeitsmobilität
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Arbeitspsychologie
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Burnout
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Conservation of resources theory
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Babakus, Emin
Kim, Taegoo
Karatepe, Osman M.
9
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4
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International journal of contemporary hospitality management
1
International journal of hospitality management
1
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ECONIS (ZBW)
2
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The effects of organizational and personal resources on stress, engagement, and job outcomes
Karatepe, Osman M.
;
Yavas, Ugur
;
Babakus, Emin
;
Deitz, …
- In:
International journal of hospitality management
74
(
2018
),
pp. 147-161
Persistent link: https://www.econbiz.de/10011924635
Saved in:
2
Does hotel employees' quality of work life mediate the effect of psychological capital on job outcomes?
Kim, Taegoo
;
Karatepe, Osman M.
;
Lee, Gyehee
;
I, Seung jae
- In:
International journal of contemporary hospitality management
29
(
2017
)
6
,
pp. 1638-1657
Persistent link: https://www.econbiz.de/10011732263
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