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~person:"Baglieri, Enzo"
~subject:"Quality management"
~subject:"Standardisierung"
~type_genre:"Aufsatzsammlung"
~type_genre:"Case study"
~type_genre:"Glossary included"
~type_genre:"Gutachten"
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Managing consumer services : factory or theater?
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Factory or theatre? : towards the convergence
Baglieri, Enzo
;
Karmarkar, Uday
- In:
Managing consumer services : factory or theater?
,
(pp. 233-271)
.
2014
Persistent link: https://www.econbiz.de/10010478135
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