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~person:"Bajetta, Luisa"
~subject:"Kundenzufriedenheit"
~subject:"Wettbewerbsstrategie"
~type_genre:"Article in journal"
~type_genre:"Sammelwerk"
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Customer satisfaction management in Italian banks
Munari, Luciano
;
Ielasi, Federica
;
Bajetta, Luisa
- In:
Qualitative research in financial markets
5
(
2013
)
2
,
pp. 139-160
Persistent link: https://www.econbiz.de/10009782511
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