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~person:"Balaji, M. S."
~subject:"Vertrauen"
~type_genre:"Article in journal"
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Vertrauen
Customer satisfaction
16
Kundenzufriedenheit
16
Dienstleistungsqualität
13
Service quality
13
Consumer behaviour
12
Konsumentenverhalten
12
Beziehungsmarketing
11
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11
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5
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5
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5
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Interaction quality
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Job satisfaction
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Lieferantenmanagement
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Qualitätsmanagement
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trust
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Balaji, M. S.
Svensson, Göran
17
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8
Lee, Choong-Ki
6
Han, Heesup
5
Roberts-Lombard, Mornay
5
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Menidjel, Choukri
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Paul, Thomas John
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Journal of internet commerce
1
Journal of strategic marketing
1
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ECONIS (ZBW)
2
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An investigation of online shopping experience on trust and behavioral intentions
Samuel, Lee Hao Suan
;
Balaji, M. S.
;
Khong Kok Wei
- In:
Journal of internet commerce
14
(
2015
)
2
,
pp. 233-254
Persistent link: https://www.econbiz.de/10011432424
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2
Managing customer citizenship behavior : a relationship perspective
Balaji, M. S.
- In:
Journal of strategic marketing
22
(
2014
)
3
,
pp. 222-239
Persistent link: https://www.econbiz.de/10010384772
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