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~person:"Balfanz, Henry B."
~person:"Bruhn, Manfred"
~person:"Middelkamp, Jan"
~person:"Stehr, Mark"
~subject:"Produktqualität"
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Service Value als Werttreiber : Konzepte, Messung und Steuerung
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Wertsteigerung durch Value Added Products in Dienstleistungsunternehmen : Konzept und empirische Befunde für einen verhaltensorientierten Service Value
Bruhn, Manfred
;
Straßer, Meike
- In:
Service Value als Werttreiber : Konzepte, Messung und …
,
(pp. 301-326)
.
2014
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