Brakewood, Candace; Barbeau, Sean; Watkins, Kari - In: Transportation Research Part A: Policy and Practice 69 (2014) C, pp. 409-422
Public transit agencies often struggle with service reliability issues; when a bus does not arrive on time, passengers become frustrated and may be less likely to choose transit for future trips. To address reliability issues, transit authorities have begun to provide real-time information (RTI)...