//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Bassamboo, Achal"
~person:"L'Ecuyer, Pierre"
~person:"Manitz, Michael"
~type:"book"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Call-centers"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Call Center
1
Financial Service Operations
1
Financial service operations
1
Finanzdienstleistung
1
Markovscher Prozess
1
Performance Evaluation
1
Performance Measurement
1
Queueing Models of Call Centers
1
Theorie
1
Time-Dependent Overflow
1
Warteschlangentheorie
1
Zeit
1
performance evaluation
1
queueing models of call centers
1
time-dependent overflow
1
more ...
less ...
Online availability
All
Free
2
Type of publication
All
Book / Working Paper
Article
6
Type of publication (narrower categories)
All
Working Paper
1
Language
All
English
1
Undetermined
1
Author
All
Bassamboo, Achal
L'Ecuyer, Pierre
Manitz, Michael
Barth, Wolfgang
2
Burks, Stephen V.
2
Cowgill, Bo
2
Hoffman, Mitchell
2
Housman, Michael
2
Read, Brendan
2
Stolletz, Raik
2
Applegarth, Michael
1
Bergevin, Réal
1
Burgess, John
1
Butler, David Lawrence
1
Calvert, Natalie
1
Carlaw, Malcolm
1
Clarkson, Gail P.
1
Clegg, Brian
1
Cuevas, Mario
1
Deery, Stephen
1
Garrett, Nick
1
Guttridge, Adrian
1
Hartigan, John
1
Hodgkinson, Gerard P.
1
Jacques, Terry
1
Lisardo, Bolaños
1
Oosthuizen, H.
1
Posner, Keith
1
Sharp, Duane E.
1
Trotter, Michael D.
1
Wasserfall, Concepcion Chie
1
Wilson, John P.
1
Wynne, Bernard
1
more ...
less ...
Institution
All
Wirtschaftswissenschaftliche Fakultät, Leibniz Universität Hannover
1
Published in...
All
Diskussionsbeitrag
1
Hannover Economic Papers (HEP)
1
Source
All
EconStor
1
RePEc
1
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Analysis of two-level support systems with time-dependent overflow: a banking application
Barth, Wolfgang
;
Manitz, Michael
;
Stolletz, Raik
-
2008
In this paper, we analyze the performance of
call
centers
of financial service providers with two levels of support and …
Persistent link: https://www.econbiz.de/10010264946
Saved in:
2
Analysis of Two-Level Support Systems with Time-Dependent Overflow - A Banking Application
Barth, Wolfgang
;
Manitz, Michael
;
Stolletz, Raik
-
Wirtschaftswissenschaftliche Fakultät, Leibniz …
-
2008
In this paper, we analyze the performance of
call
centers
of financial service providers with two levels of support and …
Persistent link: https://www.econbiz.de/10005138910
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->