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~person:"Batt, Rosemary L."
~subject:"Firm performance"
~subject:"United States"
~type_genre:"Arbeitspapier"
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Batt, Rosemary L.
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Service management and employment systems in U.S. and Indian call centers
Batt, Rosemary L.
(
contributor
); …
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2005
Persistent link: https://www.econbiz.de/10003279767
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