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Bednarek, Marei
Stock-Homburg, Ruth
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Homburg, Christian
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As they sow, so shall they reap : customers' influence on customer satisfaction at the customer interface
Stock-Homburg, Ruth
;
Bednarek, Marei
- In:
Journal of the Academy of Marketing Science
42
(
2014
)
4
,
pp. 400-414
Persistent link: https://www.econbiz.de/10010383815
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