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~person:"Bellou, Victoria"
~person:"Liu, Yan"
~subject:"Messung"
~type:"article"
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Automotive services industry
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Dienstleistungsqualität
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Service quality
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Bellou, Victoria
Liu, Yan
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Journal of marketing management : MM
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Verifying alternative measures of the service-quality construct: consistence and contradictions
Andronikidis, Andreas
;
Bellou, Victoria
- In:
Journal of marketing management : MM
26
(
2010
)
5/6
,
pp. 570-587
Persistent link: https://www.econbiz.de/10003995643
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