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~person:"Belwal, Shweta"
~person:"Muhammad Sabbir Rahman"
~person:"Stanworth, James O."
~subject:"China"
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Hypermarket
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SB-Warenhaus
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Customer satisfaction
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Dienstleistungsqualität
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Einzelhandel
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Service quality
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Customer value
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Muhammad Sabbir Rahman
Stanworth, James O.
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Chen, Wei-Ting
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Huang, Siao-Wei
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Luan, Bo
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Ruiz-Benítez, Rocío
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Asia Pacific journal of marketing and logistics
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
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Toward a measure of Chinese hypermarket retail service quality
Tang, Yung-Tai
;
Stanworth, James O.
;
Chen, Wei-Ting
; …
- In:
Total quality management & business excellence : an …
26
(
2015
)
3/4
,
pp. 327-338
Persistent link: https://www.econbiz.de/10011300189
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2
Developers and terminators in hypermarkets' relationships with Chinese customers
Stanworth, James O.
- In:
Asia Pacific journal of marketing and logistics
21
(
2009
)
2
,
pp. 280-293
Persistent link: https://www.econbiz.de/10003849959
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