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~person:"Benazić, Alen"
~person:"Blomquist, Nils Sören"
~person:"Osborne, Stephen P."
~person:"Warner, Mildred"
~source:"econis"
~subject:"Dienstleistungsqualität"
~subject:"United Kingdom"
~type:"article"
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Dienstleistungsqualität
United Kingdom
Public services
24
Öffentliche Dienstleistung
24
Großbritannien
7
Service-Dominant Logic
5
Service-dominant logic
5
Innovation
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public services
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Benazić, Alen
Blomquist, Nils Sören
Osborne, Stephen P.
Warner, Mildred
James, Philip
6
Cunningham, Ian
5
Andrews, Rhys
4
Nawafleh, Sahem
4
Boyne, George A.
3
Clifton, Judith
3
Grimshaw, Damian
3
Lyon, Fergus
3
Trischler, Jakob
3
Valkama, Pekka
3
Walker, Richard M.
3
Amin, Fadillah
2
Asenova, Darinka
2
Bailey, Stephen J.
2
Beck, Matthias
2
Bel, Germà
2
Berry, Frances Stokes
2
Booth, P.
2
Bovaird, Tony
2
Brandsen, Taco
2
Brito, Carlos Henrique Figueiredo e Melo de
2
Brown, Louise
2
Buics, László
2
Caillier, James Gerard
2
Chew, Celine
2
Colley, Linda
2
Corner, David
2
Corry, Dan
2
Davies, Steve
2
Gani, A. Juli Andi
2
Greer, Ian
2
Harvey, Gill
2
Hodgkinson, Ian R.
2
Hsu, Hui-hsien
2
James, Oliver
2
John, Peter
2
Liu, Yi-de
2
Löffler, Elke
2
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Public management review
3
Financial theory and practice
2
Handbook of innovation in public services
2
British journal of management : BJM
1
Cambridge journal of regions economy and society
1
Journal of economic policy reform
1
Social interaction and organisational change : Aston perspectives on innovation networks
1
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ECONIS (ZBW)
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1
Re-municipalization of public services : trend or hype?
Clifton, Judith
;
Warner, Mildred
;
Gradus, Raymond
;
Bel, …
- In:
Journal of economic policy reform
24
(
2021
)
3
,
pp. 293-304
Persistent link: https://www.econbiz.de/10012623279
Saved in:
2
From public service-dominant logic to public service logic : are public service organizations capable of co-production and value co-creation? : editorial essay
Osborne, Stephen P.
- In:
Public management review
20
(
2018
)
2
,
pp. 225-231
Persistent link: https://www.econbiz.de/10011859557
Saved in:
3
Marketisation, public services and the city : the potential for Polanyian counter movements
Warner, Mildred
;
Clifton, Judith
- In:
Cambridge journal of regions economy and society
7
(
2014
)
1
,
pp. 45-61
Persistent link: https://www.econbiz.de/10011338931
Saved in:
4
Operationalizing co-production in public services delivery : the contribution of service blueprinting
Radnor, Zoe
;
Osborne, Stephen P.
;
Kinder, Tony
;
Mutton, Jean
- In:
Public management review
16
(
2014
)
3
,
pp. 402-423
Persistent link: https://www.econbiz.de/10010346530
Saved in:
5
The once and future pioneers? : the innovative capacity of voluntary organizations and the provision of public services ; a longitudinal approach
Osborne, Stephen P.
;
Chew, Celine
;
McLaughlin, Kate
- In:
Handbook of innovation in public services
,
(pp. 390-407)
.
2013
Persistent link: https://www.econbiz.de/10010194800
Saved in:
6
Innovation in public services : engaging with risk
Osborne, Stephen P.
;
Brown, Louise
- In:
Handbook of innovation in public services
,
(pp. 157-160)
.
2013
Persistent link: https://www.econbiz.de/10010194916
Saved in:
7
Risk and innovation ; towards a framework for risk governance in public services
Brown, Louise
;
Osborne, Stephen P.
- In:
Public management review
15
(
2013
)
2
,
pp. 186-208
Persistent link: https://www.econbiz.de/10009727939
Saved in:
8
Measuring efficiency in the Croatian customs service : a data envelopment analysis approach
Benazić, Alen
- In:
Financial theory and practice
36
(
2012
)
2
,
pp. 139-178
Persistent link: https://www.econbiz.de/10010438675
Saved in:
9
Exploring strategic positioning in the UK charitable sector : emerging evidence from charitable organizations that provide public services
Chew, Celine
;
Osborne, Stephen P.
- In:
British journal of management : BJM
20
(
2009
)
1
,
pp. 90-105
Persistent link: https://www.econbiz.de/10003844237
Saved in:
10
The perceived effects of the Croatian customs services reform : the opinion of forwarders from Istarska county
Kaštelan-Mrak, Marija
;
Benazić, Alen
- In:
Financial theory and practice
33
(
2009
)
1
,
pp. 25-47
Persistent link: https://www.econbiz.de/10009410924
Saved in:
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