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~person:"Benhabib, Jess"
~person:"Grandey, Alicia"
~person:"Hur, Won-Moo"
~person:"Wang, Pengfei"
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Emotion
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Benhabib, Jess
Grandey, Alicia
Hur, Won-Moo
Wang, Pengfei
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40
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1
The mixed blessing of coworker support : understanding family-work conflict, emotional exhaustion, and job satisfaction
Han, Youjin
;
Lee, Sang-Hoon
;
Hur, Won-Moo
;
Le, Hoanh-Su
- In:
Baltic journal of management : BJM
18
(
2023
)
2
,
pp. 141-156
Persistent link: https://www.econbiz.de/10014331063
Saved in:
2
Customer showrooming behavior, customer orientation, and emotional labor : sales control as a moderator
Park, Hyewon
;
Hur, Won-Moo
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014252735
Saved in:
3
The acceleration of emotional labor research : navigating the past and steering toward the future
Gabriel, Allison S.
;
Diefendorff, James M.
;
Grandey, Alicia
- In:
Personnel psychology : a journal of applied research
76
(
2023
)
2
,
pp. 511-545
Persistent link: https://www.econbiz.de/10014311211
Saved in:
4
When and how sales manager feedback contributes to sales performance : the role of emotional labor and cross-selling
Shin, Yuhyung
;
Hur, Won-Moo
;
Moon, Tae Won
- In:
European journal of marketing
57
(
2023
)
2
,
pp. 599-625
Persistent link: https://www.econbiz.de/10013502597
Saved in:
5
Asset bubbles and monetary policy
Dong, Feng
;
Miao, Jianjun
;
Wang, Pengfei
-
2020
Persistent link: https://www.econbiz.de/10012230139
Saved in:
6
Linking motivation, emotional labor, and service performance from a self-determination perspective
Hur, Won-Moo
;
Shin, Yuhyung
;
Moon, Tae Won
- In:
Journal of service research
25
(
2022
)
2
,
pp. 227-241
Persistent link: https://www.econbiz.de/10013268017
Saved in:
7
Impacts of customer incivility and abusive supervision on employee performance : a comparative study of the pre- and post-COVID-19 periods
Shin, Yuhyung
;
Hur, Won-Moo
;
Hwang, Hansol
- In:
Service business
16
(
2022
)
2
,
pp. 309-330
Persistent link: https://www.econbiz.de/10013273619
Saved in:
8
Impact of managerial control on the relationship between customer incivility and frontline employees' up-selling behavior
Hur, Won-Moo
;
Moon, Tae Won
;
Kim, Minsung
- In:
Service business
15
(
2021
)
4
,
pp. 639-665
Persistent link: https://www.econbiz.de/10012794103
Saved in:
9
The anatomy of sentiment-driven fluctuations
Acharya, Sushant
;
Benhabib, Jess
;
Huo, Zhen
-
2017
Persistent link: https://www.econbiz.de/10011616774
Saved in:
10
Sentiments and economic activity : evidence from U.S. states
Benhabib, Jess
;
Spiegel, Mark
-
2017
Persistent link: https://www.econbiz.de/10011746985
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