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~person:"Benkenstein, Martin"
~person:"Mohapatra, Sanjay"
~subject:"Qualitätsmanagement"
~type_genre:"Bibliography included"
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Gabler Edition Wissenschaft / Marketing- und Innovationsmanagement
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Dienstleistungsqualität in Krankenhäusern : Operationalisierung und Messung der Patientenwahrnehmung
Olandt, Henrik
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1998
Persistent link: https://www.econbiz.de/10000676121
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