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~person:"Bernard, John C."
~person:"Brochado, Ana"
~person:"Donoghue, Suné"
~subject:"Beschwerdemanagement"
~subject:"Nachhaltige Entwicklung"
~subject:"consumer complaint behaviour"
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consumer complaint behaviour
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9
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9
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4
Zahlungsbereitschaftsanalyse
4
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3
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Bernard, John C.
Brochado, Ana
Donoghue, Suné
Hustvedt, Gwendolyn
3
Sirieix, Lucie
3
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3
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2
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International journal of consumer studies
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The ecological conscious consumer behaviour : are the activists different?
Brochado, Ana
;
Teiga, Nídia
;
Oliveira-Brochado, Fernando
- In:
International journal of consumer studies
41
(
2017
)
2
,
pp. 138-146
Persistent link: https://www.econbiz.de/10011685509
Saved in:
2
Differences between Black and White South Africans in product failure attributions, anger and complaint behaviour
Donoghue, Suné
;
Strydom, Nina
;
Andrews, Lynda
; …
- In:
International journal of consumer studies
40
(
2016
)
3
,
pp. 257-267
Persistent link: https://www.econbiz.de/10011523494
Saved in:
3
Consumers' subjective and objective consumerism knowledge and subsequent complaint behaviour concerning consumer electronics : a South African perspective
Donoghue, Suné
;
Oordt, Chanelle van
;
Strydom, Nina
- In:
International journal of consumer studies
40
(
2016
)
4
,
pp. 385-399
Persistent link: https://www.econbiz.de/10011593307
Saved in:
4
Significance of environmental sustainability issues in consumers' choice of major household appliances in South Africa
Sonnenberg, Nadine C.
;
Erasmus, Alet C.
;
Donoghue, Suné
- In:
International journal of consumer studies
35
(
2011
)
2
,
pp. 153-163
Persistent link: https://www.econbiz.de/10008934143
Saved in:
5
The right to be heard and to be understood : a conceptual framework for consumer protection in emerging economies
Donoghue, Suné
;
De Klerk, Helena M.
- In:
International journal of consumer studies
33
(
2009
)
4
,
pp. 456-467
Persistent link: https://www.econbiz.de/10003865173
Saved in:
6
Consumer willingness to pay for sustainable apparel : the influence of labelling for fibre origin and production methods
Hustvedt, Gwendolyn
;
Bernard, John C.
- In:
International journal of consumer studies
32
(
2008
)
5
,
pp. 491-498
Persistent link: https://www.econbiz.de/10003764604
Saved in:
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