Llach, Josep; Marimon, Frederic; Bernardo, Merce - In: Industrial Management & Data Systems 111 (2011) 2, pp. 298-316
Purpose – The purpose of this paper is to analyse the evolution of the world‐wide diffusion, according to industrial sectors of activity, of the ISO 9000 family of quality standards. Design/methodology/approach – Using data provided by the ISO itself, the evolution of the world‐wide...