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~person:"Berry, Leonard L"
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Berry, Leonard L
Berry, Leonard L.
159
Parasuraman, A.
33
Zeithaml, Valarie A.
28
Mirabito, Ann M.
10
Seiders, Kathleen
10
Shankar, Venkatesh
8
Seltman, Kent D.
7
Dotzel, Thomas
6
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6
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4
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4
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4
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3
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3
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3
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3
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2
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2
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Harvard-Business-Manager : das Wissen der Besten
2
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1
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1
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1
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1
Service Innovativeness and Firm Value
Dotzel, Thomas
;
Shankar, Venkatesh
;
Berry, Leonard L
- In:
Journal of marketing research : JMR
50
(
2013
)
2
,
pp. 259-276
Persistent link: https://www.econbiz.de/10010100764
Saved in:
2
"DO-IT-YOURSELF" EMPLOYEE HEALTH CARE - Motivated by rising health-care costs and commitment to their staff's health and productivity, many companies are taking matters into their...
Berry, Leonard L
;
Adcock, Gale
;
Mirabito, Ann M
- In:
MIT sloan management review
53
(
2012
)
2
,
pp. 15-17
Persistent link: https://www.econbiz.de/10009825946
Saved in:
3
STRATEGIEN - MEIN MITARBEITER, MEIN PATIENT
Berry, Leonard L
- In:
Harvard-Business-Manager : das Wissen der Besten
33
(
2011
)
4
,
pp. 50-64
Persistent link: https://www.econbiz.de/10008927833
Saved in:
4
The Effect of the Work and Physical Environment on Hospital Nurses' Perceptions and Attitudes: Service Quality and Commitment
Janakiraman, Ramkumar
;
Turner Parish, Janet
;
Berry, …
- In:
Quality management journal : QMJ
18
(
2011
)
4
,
pp. 36-50
Persistent link: https://www.econbiz.de/10009344006
Saved in:
5
Mit Kampfmarken Konkurrenten abwehren - Marketing I: Premiumanbieter reagieren auf Discount-Konkurrenz häufig mit einer eigenen Billigmarke. So vermeiden sie die Risiken, die mit d...
Shankar, Venkatesh
;
Berry, Leonard L
;
Dotzel, Thomas
- In:
Harvard-Business-Manager : das Wissen der Besten
32
(
2010
)
1
,
pp. 46-56
Persistent link: https://www.econbiz.de/10008348501
Saved in:
6
What's the Hard Return On Employee Wellness Programs? Those that pay off are built upon six pillars.
Berry, Leonard L
;
Mirabito, Ann M
;
Baun, William B
- In:
Harvard business review : HBR
(
2010
),
pp. 104-115
Persistent link: https://www.econbiz.de/10008734780
Saved in:
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