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~person:"Bessant, John R."
~person:"Gustafsson, Anders"
~subject:"Betriebliche Wertschöpfung"
~subject:"Delphi technique"
~subject:"Dienstleistungssektor"
~subject:"Forschung"
~subject:"Forschungskooperation"
~subject:"Information technology"
~subject:"service innovation"
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Betriebliche Wertschöpfung
Delphi technique
Dienstleistungssektor
Forschung
Forschungskooperation
Information technology
service innovation
Dienstleistungsinnovation
11
Service innovation
11
Dienstleistung
7
Innovation
7
Services
7
Innovation management
5
Innovationsmanagement
5
Service industry
3
Value creation
3
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service design
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Großbritannien
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Incremental
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Informationstechnik
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8
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Bessant, John R.
Gustafsson, Anders
Witell, Lars
10
Edvardsson, Bo
8
Maglio, Paul P.
7
Gallouj, Fai͏̈z
6
Spohrer, James C.
6
Kristensson, Per
5
Djellal, Faridah
4
Fowler, Kendra
4
Kieliszewski, Cheryl A.
4
Kitsios, Fotis
4
Kowalkowski, Christian
4
Patrício, Lia
4
Sawatani, Yuriko
4
Aas, Tor Helge
3
Holmlid, Stefan
3
Jaakkola, Elina
3
Kindström, Daniel
3
Miles, Ian D.
3
Möslein, Kathrin
3
Nadda, Vipin
3
Rahimi, Roya
3
Rayburn, Steven W.
3
Sangiorgi, Daniela
3
Snyder, Hannah
3
Toivonen, Marja
3
Aithal, P. S.
2
Aithal, Shubhrajyotsna
2
Anke, Jürgen
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Baglieri, Enzo
2
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2
Bettencourt, Lance A.
2
Bhatnagar, Navneet
2
Bossink, Bart
2
Bridges, Eileen
2
Brown, Stephen Walter
2
Candi, Marina
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Journal of business research : JBR
3
Driving service productivity : value-creation through innovation
1
Handbook of service science ; [Vol. 1]
1
Journal of service research
1
Journal of service research : JSR
1
Management for professionals
1
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ECONIS (ZBW)
8
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1
Service innovation : a new conceptualization and path forward
Gustafsson, Anders
;
Snyder, Hannah
;
Witell, Lars
- In:
Journal of service research
23
(
2020
)
2
,
pp. 111-115
Persistent link: https://www.econbiz.de/10012216495
Saved in:
2
Upframing service design and innovation for research impact
Patrício, Lia
;
Gustafsson, Anders
;
Fisk, Raymond P.
- In:
Journal of service research : JSR
21
(
2018
)
1
,
pp. 3-16
Persistent link: https://www.econbiz.de/10011855771
Saved in:
3
Defining service innovation : a review and synthesis
Witell, Lars
;
Snyder, Hannah
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2863-2872
Persistent link: https://www.econbiz.de/10011507784
Saved in:
4
Service innovation, renewal, and adoption/rejection in dynamic global contexts
Martin, Drew
;
Gustafsson, Anders
;
Choi, Sunmee
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2397-2400
Persistent link: https://www.econbiz.de/10011490963
Saved in:
5
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
Saved in:
6
Service tranformation through new information technology : information horizons revisited
Miles, Ian D.
;
Rush, Howard J.
;
Bessant, John R.
- In:
Driving service productivity : value-creation through …
,
(pp. 19-41)
.
2014
Persistent link: https://www.econbiz.de/10011337817
Saved in:
7
Driving service productivity : value-creation through innovation
Bessant, John R.
(
ed.
);
Lehmann, Claudia
(
contributor
); …
-
2014
Persistent link: https://www.econbiz.de/10011337877
Saved in:
8
Service innovation and customer co-development
Edvardsson, Bo
;
Gustafsson, Anders
;
Kristensson, Per
; …
-
2010
Persistent link: https://www.econbiz.de/10003968932
Saved in:
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