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~person:"Bilstein, Nicola"
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Bilstein, Nicola
Sichtmann, Christina
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Journal of service management
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Explaining social exchanges in information-based online communities (IBOCs)
Benoit, Sabine
;
Bilstein, Nicola
;
Hogreve, Jens
; …
- In:
Journal of service management
27
(
2016
)
4
,
pp. 460-480
Persistent link: https://www.econbiz.de/10011563614
Saved in:
2
Kundenintegration 2.0 : welche Faktoren beeinflussen die Kundenintegration in transaktionsbasierten Online Communities?
Sichtmann, Christina
;
Benoit, Sabine
;
Hogrefe, Jens
; …
- In:
Kundenintegration 2.0
,
(pp. 21-45)
.
2011
Persistent link: https://www.econbiz.de/10009303084
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