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~person:"Blasco-Arcas, Lorena"
~subject:"Crisis management"
~subject:"Marketingmanagement"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Bibliography included"
~type_genre:"Sammelwerk"
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Crisis management
Marketingmanagement
Crisis communication
2
Krisenmanagement
2
Public relations
2
Öffentlichkeitsarbeit
2
COVID-19
1
Communication
1
Coronavirus
1
Dienstleistungssektor
1
Engagement
1
Facebook
1
Internet marketing
1
Kommunikation
1
Online-Marketing
1
Rhetorical arena theory
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Risikokommunikation
1
Risk communication
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Service crisis
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Service ecosystems
1
Service industry
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Social Web
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Aufsatz in Zeitschrift
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Blasco-Arcas, Lorena
Bruhn, Manfred
11
Coombs, W. Timothy
11
Pang, Augustine
8
Balmer, John M. T.
6
Laufer, Daniel
6
Claeys, An-Sofie
5
Holladay, Sherry J.
5
Jin, Yan
5
Johansen, Winni
5
Liu, Bingjie
5
Esch, Franz-Rudolf
4
Kim, Sora
4
Kitchen, Philip J.
4
Langner, Tobias
4
Antonetti, Paolo
3
Baghi, Ilaria
3
Balmer, John M.T.
3
Einwiller, Sabine
3
Falkheimer, Jesper
3
Frandsen, Finn
3
Heide, Mats
3
Kim, Sojung
3
Malone, Patty C.
3
Pakura, Stefanie
3
Papasolomou, Ioanna
3
Pennington-Gray, Lori
3
Pfeffermann, Nicole
3
Podnar, Klement
3
Ravazzani, Silvia
3
Romenti, Stefania
3
Rudeloff, Christian
3
Thießen, Ansgar
3
Andersen, Mona Agerholm
2
Andersen, Sophie Esmann
2
Anderson, Lindsey B.
2
Buttle, Francis A.
2
Bölling, Christoph
2
Casais, Beatriz
2
Chen, Haipeng
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Journal of business research : JBR
1
Journal of service management
1
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ECONIS (ZBW)
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1
Crisis communication in service ecosystems : perspectives and future challenges
Blasco-Arcas, Lorena
;
Falkheimer, Jesper
;
Heide, Mats
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 601-613
Persistent link: https://www.econbiz.de/10013325721
Saved in:
2
#COVID-19 : forms and drivers of social media users’ engagement behavior toward a global crisis
Azer, Jaylan
;
Blasco-Arcas, Lorena
;
Harrigan, Paul
- In:
Journal of business research : JBR
135
(
2021
),
pp. 99-111
Persistent link: https://www.econbiz.de/10012643989
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