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~person:"Blinn, Nadine"
~person:"Müller-Hagedorn, Lothar"
~subject:"KMU"
~subject:"Leadership"
~subject:"Market research"
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Empower Technical Customer Services in Value-Added Networks : A Design Science Approach Focusing Process-Oriented Mobile Assistant Systems
Blinn, Nadine
-
2011
Persistent link: https://www.econbiz.de/10009542060
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Kundenbetreuung durch Call Center?
Müller-Hagedorn, Lothar
;
Büchel, Daniela
- In:
Kundenbindung im Handel
,
(pp. 321-342)
.
2001
Persistent link: https://www.econbiz.de/10001572506
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Kundenbindung im Handel
Müller-Hagedorn, Lothar
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ed.
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-
2001
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2., aktualisierte und überarb. Aufl.
Persistent link: https://www.econbiz.de/10001555261
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Kundenbindung im Handel
Müller-Hagedorn, Lothar
(
ed.
)
-
1999
Persistent link: https://www.econbiz.de/10001399051
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