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Search: "Customer relationship management"
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Beziehungsmarketing
20
Relationship marketing
20
Consumer behaviour
12
Konsumentenverhalten
12
Customer satisfaction
10
Kundenzufriedenheit
10
Switching behaviour
8
Wechselverhalten
8
Switching costs
5
Beschwerdemanagement
4
Complaint management
4
Meta-Analyse
4
Meta-analysis
4
Dienstleistungsqualität
3
Lieferantenmanagement
3
Service quality
3
Supplier relationship management
3
Aktienrückkauf
2
B-to-B-Marketing
2
Behaviour
2
Bibliometrics
2
Bibliometrie
2
Business-to-business marketing
2
Customer integration
2
Enterprise
2
Kundenbindung
2
Kundenintegration
2
Repurchase behavior
2
Share repurchase
2
Transaction costs
2
Transaktionskosten
2
Unternehmen
2
Verhalten
2
Viral marketing
2
Virales Marketing
2
Artificial intelligence
1
Bezugsquelle
1
Brand management
1
Business-to-business
1
Buyer-seller relationships
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5
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Article
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German
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Blut, Markus
Bruhn, Manfred
126
Homburg, Christian
114
Kumar, V.
82
Verhoef, Peter C.
57
Huber, Frank
56
Han, Heesup
54
Bauer, Hans H.
52
Hollebeek, Linda D.
50
Smith, Alan D.
50
Stauss, Bernd
50
Herrmann, Andreas
49
Piller, Frank T.
47
Krafft, Manfred
45
Palmatier, Robert W.
41
Hippner, Hajo
39
Mattila, Anna S.
38
Gil Saura, Irene
37
Wilde, Klaus D.
35
Stock-Homburg, Ruth
34
Wiedmann, Klaus-Peter
34
Eggert, Andreas
33
Georgi, Dominik
33
Van den Poel, Dirk
33
Helmke, Stefan
32
Reichwald, Ralf
32
Thaichon, Park
32
Töpfer, Armin
32
Grönroos, Christian
31
Hadwich, Karsten
31
Mittal, Vikas
31
Neslin, Scott A.
31
Prentice, Catherine
31
Schüller, Anne M.
30
Svensson, Göran
30
Belz, Christian
29
Loureiro, Sandra Maria Correia
29
Reinartz, Werner J.
29
Sheth, Jagdish N.
29
Evanschitzky, Heiner
28
Günter, Bernd
28
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
Journal of retailing
2
Journal of the Academy of Marketing Science
2
Die Betriebswirtschaft : DBW
1
Gabler Edition Wissenschaft / Unternehmenskooperation und Netzwerkmanagement
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Journal of business research : JBR
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Journal of service research
1
Journal of service research : JSR
1
Kundenmanagement
1
Marketing letters : a journal of research in marketing
1
Planung & Analyse : Zeitschrift für Marktforschung und Marketing
1
Psychology & marketing
1
SpringerLink / Bücher
1
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ECONIS (ZBW)
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