//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Bone, Sterling A."
~person:"Muther, Andreas"
~subject:"Inter-firm cooperation"
~subject:"Supplier relationship management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Kundenbetreuung"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Inter-firm cooperation
Supplier relationship management
Customer service
5
Kundenservice
5
Beziehungsmarketing
4
Lieferantenmanagement
4
Relationship marketing
4
Austria
3
E-commerce
3
Electronic Commerce
3
Information technology
3
Informationstechnik
3
Internet
3
Kundenmanagement
3
Marketinginformationssystem
3
Mobile Marketing
3
Mobile marketing
3
Theorie
3
Theory
3
Unternehmenskooperation
3
Welt
3
World
3
Österreich
3
Kundenorientierung
2
Telemarketing
2
B-to-B-Marketing
1
Bank lending
1
Bank management
1
Bankmanagement
1
Big Data
1
Big data
1
Business-to-business marketing
1
Consumer behaviour
1
Customer integration
1
Data Mining
1
Data mining
1
Discrete choice
1
Diskrete Entscheidung
1
Knowledge management
1
Konsumentenverhalten
1
more ...
less ...
Type of publication
All
Book / Working Paper
3
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Case study
1
Fallstudie
1
Graue Literatur
1
Hochschulschrift
1
Non-commercial literature
1
Thesis
1
more ...
less ...
Language
All
German
3
English
1
Author
All
Bone, Sterling A.
Muther, Andreas
Helmke, Stefan
7
Dangelmaier, Wilhelm
4
Grunwald, Guido
3
Klostermann, Tanja
3
Limbeck, Martin
3
Uebel, Matthias
3
Freiling, Jörg
2
Günter, Bernd
2
Jacob, Frank
2
Jayawardhena, Chanaka
2
Kramer, Markus S.
2
Platzek, Thomas
2
Román, Sergio
2
Standop, Dirk
2
Aa, Zanna van der
1
Ahmed, Mohi
1
Anderson, Verl
1
Angerer, Thomas
1
Atanasova, Yana
1
Axsäter, Sven
1
Aziz, Khurram
1
Babakus, Emin
1
Balaji, M. S.
1
Baliga, Ashwin J.
1
Battaglia, Daniel
1
Baumbach, Michael
1
Becker, Benjamin
1
Benkenstein, Martin
1
Berenguer Contrí, Gloria
1
Bharadwaj, Sundar G.
1
Birker, Klaus
1
Blattberg, Robert C.
1
Bloemer, Johanna M.
1
Bode, Christoph
1
Borchardt, Miriam
1
Bruhn, Manfred
1
Buse, Christian
1
Béal, Mathieu
1
more ...
less ...
Published in...
All
Journal of service research : JSR
1
Source
All
ECONIS (ZBW)
4
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
How customer participation in B2B peer-to-peer problem-solving communities influences the need for traditional customer service
Bone, Sterling A.
;
Fombelle, Paul W.
;
Ray, Kristal R.
; …
- In:
Journal of service research : JSR
18
(
2015
)
1
,
pp. 23-38
Persistent link: https://www.econbiz.de/10010483441
Saved in:
2
Electronic Customer Care : die Anbieter-Kunden-Beziehung im Informationszeitalter ; mit 13 Tabellen
Muther, Andreas
-
2001
-
3., überarb. Aufl.
Persistent link: https://www.econbiz.de/10001550542
Saved in:
3
Electronic customer care : die Anbieter-Kunden-Beziehung im Informationszeitalter ; mit 12 Tabellen
Muther, Andreas
-
2000
-
2., überarb. Aufl.
Persistent link: https://www.econbiz.de/10001447272
Saved in:
4
Electronic customer care (ECC) : IT in der Anbieter-Kunden-Beziehung
Muther, Andreas
-
1998
Persistent link: https://www.econbiz.de/10000674496
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->