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~person:"Bornemann, Torsten"
~person:"Hochstein, Bryan"
~person:"Jones, Eli"
~subject:"Consumer behaviour"
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Consumer behaviour
Salespeople
25
Verkaufspersonal
25
Beziehungsmarketing
11
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11
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7
Verkauf
7
Customer satisfaction
6
Konsumentenverhalten
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Bornemann, Torsten
Hochstein, Bryan
Jones, Eli
Wieseke, Jan
5
Dubinsky, Alan J.
4
Rippé, Cindy B.
4
Alavi, Sascha
3
Bagozzi, Richard P.
3
Beitelspacher, Lauren Skinner
3
Bush, Alan J.
3
Chaker, Nawar N.
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DeCarlo, Thomas E.
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Lam, Son K.
3
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Rangarajan, Deva
3
Rapp, Adam
3
Weisfeld-Spolter, Suri
3
Ahearne, Michael
2
Amenuvor, Fortune Edem
2
Apiradee Wongkitrungrueng
2
Babakus, Emin
2
Bauer, Hans H.
2
Beeler, Lisa
2
Beeler, Lisa L.
2
Boateng, Henry
2
Bolander, Willy
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Dietvorst, Roeland C.
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Duch-Brown, Néstor
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Folse, Judith Anne Garretson
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Gierl, Heribert
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Grzybowski, Lukasz
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Han, Bernard T.
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Han, Jie Hui
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Han, Wencui
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Hartmann, Nathaniel N.
2
Homburg, Christian
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Industrial marketing management : the international journal for industrial and high-tech firms
2
Journal of the Academy of Marketing Science
2
Journal of business research : JBR
1
Journal of personal selling & sales management : JPSSM
1
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We are not on the same page : the effects of salesperson trust overestimation on customer satisfaction and relationship performance
Mangus, Stephanie M.
;
Jones, Eli
;
Folse, Judith Anne …
- In:
Industrial marketing management : the international …
109
(
2023
),
pp. 58-70
Persistent link: https://www.econbiz.de/10014282226
Saved in:
2
The salesperson as a knowledge broker : the effect of sales influence tactics on customer learning, purchase decision, and profitability
Bonney, Leff
;
Beeler, Lisa L.
;
Johnson, Ross W.
; …
- In:
Industrial marketing management : the international …
104
(
2022
),
pp. 352-365
Persistent link: https://www.econbiz.de/10013326862
Saved in:
3
Evaluation of salespeople by the purchasing function : implications for the evolving role of salespeople
Paesbrugghe, Bert
;
Rangarajan, Deva
;
Hochstein, Bryan
; …
- In:
Journal of personal selling & sales management : JPSSM
40
(
2020
)
4
,
pp. 289-305
Persistent link: https://www.econbiz.de/10012395131
Saved in:
4
Adapting influence approaches to informed consumers in high-involvement purchases : are salespeople really doomed?
Hochstein, Bryan
;
Bolander, Willy
;
Goldsmith, Ronald E.
; …
- In:
Journal of the Academy of Marketing Science
47
(
2019
)
1
,
pp. 118-137
Persistent link: https://www.econbiz.de/10011996688
Saved in:
5
"Let's make a deal" : price outcomes and the interaction of customer persuasion knowledge and salesperson negotiation strategies
Holmes, Yvette M.
;
Beitelspacher, Lauren Skinner
; …
- In:
Journal of business research : JBR
78
(
2017
),
pp. 81-92
Persistent link: https://www.econbiz.de/10011736241
Saved in:
6
Delusive perception : antecedents and consequences of salespeople's misperception of customer commitment
Homburg, Christian
;
Bornemann, Torsten
;
Kretzer, Max
- In:
Journal of the Academy of Marketing Science
42
(
2014
)
2
,
pp. 137-153
Persistent link: https://www.econbiz.de/10010345196
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