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~person:"Boronico, Jess S."
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Boronico, Jess S.
Crew, Michael A.
91
Kleindorfer, Paul R.
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Crew, Michael Anthony
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The service productivity and quality challenge
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Postal service in the nineties
Boronico, Jess S.
;
Crew, Michael A.
;
Kleindorfer, Paul R.
- In:
The service productivity and quality challenge
,
(pp. 471-492)
.
1995
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