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~person:"Borsch, Erich"
~person:"Möller, Klaus"
~person:"Phillips, Paul"
~subject:"Beziehungsmarketing"
~subject:"Konsumentenverhalten"
~type_genre:"Sammelwerk"
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Beziehungsmarketing
Konsumentenverhalten
Dienstleistungsqualität
3
Relationship marketing
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Service quality
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Anlageberatung
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Asset management
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Benchmarking
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Borsch, Erich
Möller, Klaus
Phillips, Paul
Baron, Steve
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Bruhn, Manfred
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Dahlgaard-Park, Su Mi
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Kumar, Raj
2
Panwar, Upendra Singh
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Ray, Nilanjan
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The service industries journal
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ECONIS (ZBW)
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Produktivität von Dienstleistungen
Möller, Klaus
(
ed.
);
Schultze, Wolfgang
(
ed.
)
-
2014
Persistent link: https://www.econbiz.de/10014007825
Saved in:
2
Erfolgsfaktor Kundenorientierung : aktuelle Ansätze in der Vermögensberatung aus Sicht unterschiedlicher Marktteilnehmer
Borsch, Erich
(
ed.
)
-
2010
-
1. Aufl.
Persistent link: https://www.econbiz.de/10008648619
Saved in:
3
Special issue: A new research agenda for hospitality management
Phillips, Paul
(
contributor
)
-
2009
Persistent link: https://www.econbiz.de/10003914895
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