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~person:"Bowen, David E."
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customer variability
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leader-member exchange differentiation
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relationship conflict
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service climate
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social comparison perspective
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Bowen, David E.
Auh, Seigyoung
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Menguc, Bulent
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Mengüç, Bülent
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Journal of service research : JSR
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A search for missing links : specifying the relationship between leader-member exchange differentiation and service climate
Auh, Seigyoung
;
Bowen, David E.
;
Aysuna, Ceyda
; …
- In:
Journal of service research : JSR
19
(
2016
)
3
,
pp. 260-275
Persistent link: https://www.econbiz.de/10011665383
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