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~person:"Brandstetter, Barbara"
~person:"Marcon, Margarete de Fátima"
~type_genre:"Conference paper"
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Benutzerfreundlichkeit
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Beziehungsmarketing
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Consumer behaviour
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Customer loyalty
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Brandstetter, Barbara
Marcon, Margarete de Fátima
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International journal of quality and service sciences
1
Proceedings of the IWEMB 2019 : Third International Workshop on Entrepreneurship in Electronic and Mobile Business : Vestfold, Norway, September 30-October 1, 2019
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Easy access? : the usability of the payment processes for paywalls on newspaper websites and the online kiosk blendle : a comparative analysis
Brandstetter, Barbara
;
Fürsich, Michael
- In:
Proceedings of the IWEMB 2019 : Third International …
,
(pp. 71-91)
.
2020
Persistent link: https://www.econbiz.de/10012521541
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Nonlinear impact of online retail characteristics on customer satisfaction and loyalty
Tontini, Gerson
;
Silva, Júlio Cesar da
;
Beduschi, …
- In:
International journal of quality and service sciences
7
(
2015
)
2/3
,
pp. 152-169
Persistent link: https://www.econbiz.de/10011400401
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