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~person:"Brege, Staffan"
~person:"Keramati, Abbas"
~subject:"Customer satisfaction"
~type_genre:"Annual report"
~type_genre:"Aufsatz in Zeitschrift"
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Customer satisfaction
Iran
19
Beziehungsmarketing
5
Relationship marketing
5
Firm performance
4
Pharmaceutical industry
4
Pharmaindustrie
4
Unternehmenserfolg
4
Information technology
3
Informationstechnik
3
Kundenzufriedenheit
3
Automobilzulieferindustrie
2
Automotive supplier industry
2
Business process management
2
Dienstleistungsqualität
2
Digitale Dienste
2
Electronic money
2
Elektronisches Geld
2
Erfolgsfaktor
2
Mobile Business
2
Mobile business
2
Mobile communications
2
Mobilkommunikation
2
Prozessmanagement
2
Resource-based view
2
Ressourcenorientierter Ansatz
2
Service quality
2
Success factor
2
Web-based service
2
ABC analysis
1
Absoptive capacity
1
Absorption
1
Bank
1
Capability approach
1
Capability-Ansatz
1
Consumer attitudes
1
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1
Customer integration
1
DEA
1
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Annual report
Aufsatz in Zeitschrift
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Brege, Staffan
Keramati, Abbas
Shahin, Arash
3
Dadfar, Hossein
2
Esmaeilpour, Majid
2
Hanzaee, Kambiz Heidarzadeh
2
Hyun, Sunghyup Sean
2
Karami, Masoud
2
Karatepe, Osman M.
2
Sayadi, Amrollah
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Abad, Rasoul Gholizadeh Shoghl
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Abdellahi, Sayed Amin
1
Ahadmotlaghi, Ehsan
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1
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1
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1
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1
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1
Amirnejad, Ghanbar
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1
Azad, Naser
1
Azadeh, Ali
1
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Azizi, Shahriar
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Bayat, Ruhollah
1
Behzad Foroughi
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Bhunia, Gouri Sankar
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1
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1
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1
Davoud Nikbin
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1
Dehnavi, Morteza Narimani
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Dubinsky, Alan J.
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International journal of quality and service sciences
2
The service industries journal
1
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ECONIS (ZBW)
3
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1
Customer involvement in service production, delivery and quality : the challenge and opportunities
Dadfar, Hossein
;
Brege, Staffan
;
Semnani, Sedigheh …
- In:
International journal of quality and service sciences
5
(
2013
)
1
,
pp. 46-65
Persistent link: https://www.econbiz.de/10009754723
Saved in:
2
A combinative model of behavioural and technical factors affecting "Mobile"-payment services adoption : an empirical study
Keramati, Abbas
;
Taeb, Rose
;
Larijani, Arad Mousavi
; …
- In:
The service industries journal
32
(
2012
)
9
,
pp. 1489-1504
Persistent link: https://www.econbiz.de/10009580108
Saved in:
3
Differentiation by improving quality of services at the last touch point : the case of Tehran pharmacie/ Hossein Dadfar and Staffan Brege
Dadfar, Hossein
;
Brege, Staffan
- In:
International journal of quality and service sciences
4
(
2012
)
4
,
pp. 345-363
Persistent link: https://www.econbiz.de/10009691873
Saved in:
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