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~person:"Bruhn, Manfred"
~person:"Kim, Jung-hwan"
~person:"Kim, Minjeong"
~subject:"Dienstleistungsmanagement"
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Dienstleistungsmanagement
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Bruhn, Manfred
Kim, Jung-hwan
Kim, Minjeong
Hadwich, Karsten
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Forum Dienstleistungsmanagement
2
Managing service quality : MSQ ; an international journal
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ECONIS (ZBW)
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Service Value als Werttreiber : Konzepte, Messung und Steuerung
Bruhn, Manfred
(
ed.
);
Hadwich, Karsten
(
ed.
)
-
2014
Persistent link: https://www.econbiz.de/10010359585
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2
Service Value als Werttreiber : Konzepte, Messung und Steuerung Forum Dienstleistungsmanagement
Bruhn, Manfred
-
2014
Grundlagen des Service Value -- Messung des Service Value -- Management des Service Value -- Service Value bei Produkt-Service-Bündeln -- Interner Service Value -- Branchenspezifische Besonderheiten des Service Value.
Persistent link: https://www.econbiz.de/10014019261
Saved in:
3
E-service attributes available on men's and women's apparel web sites
Kim, Minjeong
;
Kim, Jung-hwan
;
Lennon, Sharron J.
- In:
Managing service quality : MSQ ; an international journal
21
(
2011
)
1
,
pp. 25-45
Persistent link: https://www.econbiz.de/10008989022
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