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~person:"Bruhn, Manfred"
~person:"Lucassen, Jo M. H."
~person:"Trillitzsch, Manuela"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Fitness industry
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Service quality
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Bruhn, Manfred
Lucassen, Jo M. H.
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Qualitätsmanagement im Sport : Beiträge des 5. Deutschen Sportökonomie-Kongresses [16. - 18. November 2006]
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ECONIS (ZBW)
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Service quality in a diversifying market for active participation in sport : provision of fitness centers and voluntary sport clubs compared
Lucassen, Jo M. H.
- In:
Qualitätsmanagement im Sport : Beiträge des 5. …
,
(pp. 183-197)
.
2007
Persistent link: https://www.econbiz.de/10003735264
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2
Qualitätsorientierung in der Fitnessbranche
Trillitzsch, Manuela
- In:
Qualitätsmanagement im Sport : Beiträge des 5. …
,
(pp. 313-324)
.
2007
Persistent link: https://www.econbiz.de/10003735276
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