Bruttel, Oliver - Wissenschaftszentrum Berlin für Sozialforschung (WZB) - 2005
The contracting-out of job brokerage and case management services is a major international trend in the reform of the … public Jobcentre Plus for this target-group. Based on agency theory, the paper analyses and compares the contract management … (incentives, information and control), the paper shows the requirement of an integrated approach to contract management. …