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~person:"Bryson, John R."
~person:"Fisk, Raymond P."
~person:"Helmig, Bernd"
~person:"Schmitz, Gertrud"
~person:"Stauss, Bernd"
~subject:"Customer satisfaction"
~subject:"Marketing"
~type_genre:"Case study"
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Handbook of service business : management, marketing, innovation and internationalisation
Bryson, John R.
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2015
Persistent link: https://www.econbiz.de/10010518021
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