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~person:"Bufquin, Diego"
~person:"Mohsin, Asad"
~person:"Ok, Chihyung"
~subject:"Customer satisfaction"
~subject:"Luxusgüter"
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Customer satisfaction
Luxusgüter
Tourism employees
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Bufquin, Diego
Mohsin, Asad
Ok, Chihyung
Hyun, Sunghyup Sean
3
Karatepe, Osman M.
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Brewster, Zachary W.
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Cobanoglu, Cihan
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Abdul-Latif, Samshul-Amry
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Andi Tamsang Binti Andi Kele
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International journal of hospitality management
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
The Cornell hospitality quarterly
1
Tourism management perspectives : TMP
1
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1
The influence of social perceptions on restaurant employee work engagement and extra-role customer service behavior : a moderated mediation model
Orlowski, Marissa
;
Bufquin, Diego
;
Nalley, Michael E.
- In:
The Cornell hospitality quarterly
62
(
2021
)
2
,
pp. 261-275
Persistent link: https://www.econbiz.de/10012520151
Saved in:
2
Relationship between emotional labor and customer orientation among airline service employees : mediating role of depersonalization
Lee, JungHoon
;
Ok, Chihyung
;
Lee, Seung-hoon
;
Lee, Choong-Ki
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
3
,
pp. 324-341
Persistent link: https://www.econbiz.de/10011915406
Saved in:
3
How willing/unwilling are luxury hotels' staff to be empowered? A case of East Malaysia
Andi Tamsang Binti Andi Kele
;
Mohsin, Asad
;
Lengler, Jorge
- In:
Tourism management perspectives : TMP
22
(
2017
),
pp. 44-53
Persistent link: https://www.econbiz.de/10011706035
Saved in:
4
Exploring the antecedents of intentions to leave the job : the case of luxury hotel staff
Mohsin, Asad
;
Lengler, Jorge
;
Kumar, Bhupesh
- In:
International journal of hospitality management
35
(
2013
),
pp. 48-58
Persistent link: https://www.econbiz.de/10010225930
Saved in:
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