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~person:"Bufquin, Diego"
~person:"Ok, Chihyung"
~subject:"Arbeitszufriedenheit"
~subject:"Labour mobility"
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Arbeitszufriedenheit
Labour mobility
Tourism employees
11
Tourismusberufe
11
Job satisfaction
7
Hotel industry
6
Hotellerie
6
Dienstleistungsqualität
5
Service quality
5
Arbeitsverhalten
4
Employee retention
4
Gastronomie
4
Leistungsmotivation
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Mitarbeiterbindung
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Restaurant industry
4
Work behaviour
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Work motivation
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Beziehungsmarketing
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Customer service
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Arbeitsmobilität
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Consumer behaviour
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Customer satisfaction
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Emotion
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Intelligence
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Intelligenz
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Konsumentenverhalten
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Kundenzufriedenheit
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depersonalization
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Airline
1
Anforderungsprofil
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Anti-human-trafficking initiatives
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Arbeitsplatzwechsel
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Arbeitspsychologie
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Betriebsklima
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Bufquin, Diego
Ok, Chihyung
Karatepe, Osman M.
33
Jung, Hyo Sun
9
Yoon, Hye Hyun
9
Grobelna, Aleksandra
5
Hancer, Murat
5
Kim, Peter Beomcheol
5
Lee, JungHoon
5
Chen, Han
4
Han, Heesup
4
Wang, Yao-Chin
4
Ampofo, Emmanuel Twumasi
3
Babakus, Emin
3
Kim, Seongseop
3
Leung, Xi Y.
3
Mohsin, Asad
3
Okumus, Bendegul
3
Olugbade, Olusegun A.
3
Park, Jeong-Yeol
3
Shi, Xiaolin
3
Xu, Shi
3
Yavas, Ugur
3
Aboramadan, Mohammed
2
Aguiar-Quintana, Teresa
2
Amissah, Eunice Fay
2
Araujo-Cabrera, Yasmina
2
Ayoun, Baker
2
Azila-Gbettor, Edem Maxwell
2
Bonn, Mark Andrew
2
Bouzari, Mona
2
Burke, Ronald J.
2
Cain, Lisa
2
Chalkiti, Kalotina
2
Chaulagain, Suja
2
Cheung, Catherine
2
Cho, Seonghee
2
Daskin, Mustafa
2
Dedeoğlu, Bekir Bora
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DiPietro, Robin B.
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International journal of hospitality management
5
Journal of hospitality marketing & management
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
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ECONIS (ZBW)
7
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1
A qualitative assessment of hotel employee engagement in anti-human-trafficking initiatives
Zhang, Tingting
;
Ronzoni, Giulio
;
Medeiros, Marcos
; …
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013185202
Saved in:
2
Employee work status, mental health, substance use, and career turnover intentions : an examination of restaurant employees during COVID-19
Bufquin, Diego
;
Park, Jeong-Yeol
;
Back, Robin M.
; …
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012435882
Saved in:
3
Relationship between emotional labor and customer orientation among airline service employees : mediating role of depersonalization
Lee, JungHoon
;
Ok, Chihyung
;
Lee, Seung-hoon
;
Lee, Choong-Ki
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
3
,
pp. 324-341
Persistent link: https://www.econbiz.de/10011915406
Saved in:
4
The influence of restaurant co-workers' perceived warmth and competence on employees' turnover intentions : the mediating role of job attitudes
Bufquin, Diego
;
DiPietro, Robin B.
;
Orlowski, Marissa
; …
- In:
International journal of hospitality management
60
(
2017
),
pp. 13-22
Persistent link: https://www.econbiz.de/10011640207
Saved in:
5
Hotel employee work engagement and its consequences
Lee, JungHoon
;
Ok, Chihyung
- In:
Journal of hospitality marketing & management
25
(
2016
)
1/2
,
pp. 133-166
Persistent link: https://www.econbiz.de/10011453982
Saved in:
6
Drivers of work engagement : an examination of core self-evaluations and psychological climate among hotel employees
Lee, JungHoon
;
Ok, Chihyung
- In:
International journal of hospitality management
44
(
2015
),
pp. 84-98
Persistent link: https://www.econbiz.de/10010501233
Saved in:
7
Reducing burnout and enhancing job satisfaction : critical role of hotel employees' emotional intelligence and emotional labor
Lee, JungHoon
;
Ok, Chihyung
- In:
International journal of hospitality management
31
(
2012
)
4
,
pp. 1101-1112
Persistent link: https://www.econbiz.de/10009566991
Saved in:
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