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~person:"Burgess, Stephen"
~person:"Lee, Su-fang"
~type_genre:"Aufsatz im Buch"
~type_genre:"Conference paper"
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Website
5
Beziehungsmarketing
2
Customer satisfaction
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KMU
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2
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2
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Burgess, Stephen
Lee, Su-fang
Andreopoulou, Zacharoula
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2007 Business & Economics Society International Conference ; Vol. 1
1
E-business issues, challenges and opportunities for SMEs : driving competitiveness
1
E-business models, services and communications
1
Selected papers 2008 Business & Economics Society International Conference ; Volume 1
1
Strategic information systems ; Vol. 3
1
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ECONIS (ZBW)
5
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1
Specifications for a website audit tool for small businesses
Burgess, Stephen
- In:
E-business issues, challenges and opportunities for …
,
(pp. 229-245)
.
2011
Persistent link: https://www.econbiz.de/10008746809
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2
Investigating the impact of customer relationship management practices of e-commerce on online customer's web site satisfaction : a model-building approach
Lee, Su-fang
;
Jih, Wen-jang Kenny
;
Fang, Shyh-Rong
-
2010
Persistent link: https://www.econbiz.de/10003911045
Saved in:
3
An analysis of Australian community based organisations website by type, location and website feature
Burgess, Stephen
;
Bingley, Scott
-
2008
Persistent link: https://www.econbiz.de/10011927516
Saved in:
4
Effects of web-based customer relationship management on customer satisfaction : a structural equation modeling analysis
Jih, Wen-jang
;
Lee, Su-fang
;
Tsai, Yuan-cheng
;
Fang, …
- In:
E-business models, services and communications
,
(pp. 306-324)
.
2008
Persistent link: https://www.econbiz.de/10003604497
Saved in:
5
A model for website content decisions in micro businesses
Burgess, Stephen
;
Bingley, Scott
;
Sellitto, Carmine
-
2007
Persistent link: https://www.econbiz.de/10003668247
Saved in:
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