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~person:"Burnham, Thomas A."
~subject:"Nonprofit management"
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Search: subject_exact:"Key performance indicator"
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Burnham, Thomas A.
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International review on public and non-profit marketing
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Factors influencing successful net promoter score adoption by a nonprofit organization : a case study of the Boy Scouts of America
Burnham, Thomas A.
;
Wong, Jeffrey A.
- In:
International review on public and non-profit marketing
15
(
2018
)
4
,
pp. 475-495
Persistent link: https://www.econbiz.de/10011956159
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