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~person:"Carrión, Gabriel Cepeda"
~person:"Lee, Younghwa"
~subject:"Amazon.com Inc."
~subject:"Measurement"
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Amazon.com Inc.
Measurement
Website
6
Benutzerfreundlichkeit
3
Benutzerschnittstelle
3
Consumer behaviour
3
Konsumentenverhalten
3
Online retailing
3
Online-Handel
3
Usability
3
User interface
3
E-commerce
2
Electronic Commerce
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Messung
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Bewertung
1
Beziehungsmarketing
1
Customer satisfaction
1
Dauer
1
Dienstleistungsqualität
1
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1
Electronic data interchange
1
Elektronischer Datenaustausch
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Empirical method
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Empirische Methode
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Evaluation
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Musical instrument
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Musikinstrument
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Product quality
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Produktqualität
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Relationship marketing
1
Service quality
1
Travelocity.com
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USA
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United States
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Virtual reality
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Virtuelle Realität
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electronic service quality
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loyalty
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satisfaction
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Carrión, Gabriel Cepeda
Lee, Younghwa
Bressolles, Grégory
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The service industries journal
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ECONIS (ZBW)
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Simultaneous measurement of quality in different online services
Barrera, Ramón Barrera
;
Carrión, Gabriel Cepeda
- In:
The service industries journal
34
(
2014
)
2
,
pp. 123-144
Persistent link: https://www.econbiz.de/10010257790
Saved in:
2
Developing theoretical models of website usability : instrument development and validation
Lee, Younghwa
-
2005
Persistent link: https://www.econbiz.de/10003946291
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