Vella, Joseph; Caruana, Albert - In: Management Research Review 35 (2012) 2, pp. 121-133
indicate that the higher the perceived ease of use, the greater the perceived usefulness and the higher the intention to use … CRM. Moreover, perceived usefulness is also found to act as a partial mediator between perceived ease of use and intention … countries and contexts are desirable. Practical implications – The effect of Perceived Ease of Use on employees' intention to …