//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Casadesús, Martí"
~person:"Rust, Roland T."
~source:"econis"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Six Sigma"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Quality management
24
Qualitätsmanagement
24
Standardisierung
11
Standardization
11
Dienstleistungsqualität
9
Service quality
9
Spain
9
Spanien
9
Product quality
4
Produktqualität
4
Theorie
4
Theory
4
Dienstleistungssektor
3
Environmental management
3
ISO 9001
3
Service industry
3
Umweltmanagement
3
Customer satisfaction
2
Dienstleistungsbetrieb
2
Dienstleistungsmanagement
2
ISO 14001
2
ISO 20000
2
IT service management
2
ITIL
2
Kundendienst
2
Kundenzufriedenheit
2
Management
2
Qualitätskontrolle
2
Service management
2
Servicepolitik
2
Standard
2
USA
2
United States
2
Verbraucherzufriedenheit
2
1998-2020
1
Accounting
1
Audits
1
Baskenland
1
Basque Country
1
Berufsbildung
1
more ...
less ...
Online availability
All
Undetermined
6
Type of publication
All
Article
20
Book / Working Paper
4
Type of publication (narrower categories)
All
Article in journal
18
Aufsatz in Zeitschrift
18
Aufsatz im Buch
2
Aufsatzsammlung
2
Book section
2
Conference paper
2
Konferenzbeitrag
2
more ...
less ...
Language
All
English
23
Spanish
1
Author
All
Casadesús, Martí
Rust, Roland T.
Antony, Jiju
133
Devadasan, S. R.
60
Talib, Faisal
51
Bruhn, Manfred
46
Dale, Barrie G.
37
Rahman, Zillur
37
Cudney, Elizabeth A.
35
Shahin, Arash
32
Sampaio, Paulo
31
Garza-Reyes, Jose Arturo
30
Jochem, Roland
30
Wiele, Ton van der
30
Tarí, Juan José
27
Murugesh, R.
26
Dahlgaard, Jens Jörn
25
Ahuja, Inderpreet Singh
24
Chiarini, Andrea
23
Töpfer, Armin
22
Kamiske, Gerd F.
21
Qureshi, M. N.
21
Schiefer, Gerhard W.
21
Gremyr, Ida
20
Sony, Michael
20
Zink, Klaus J.
20
Dahlgaard-Park, Su Mi
19
Furterer, Sandra L.
19
He, Zhen
19
Heras-Saizarbitoria, Iñaki
19
Kumar, Vikas
19
Madhani, Pankaj M.
19
Singh, Bikram Jit
18
Gutierrez, Leopoldo
17
Khanduja, Dinesh
16
Marimon, Frederic
16
McDermott, Olivia
16
Schreier, Gerhard
16
Zhao, Xiande
16
Linderman, Kevin
15
Saraiva, Pedro
15
more ...
less ...
Published in...
All
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
The TQM journal : the international review of organizational improvement
3
International journal of quality & reliability management
2
Achieving competitive advantage through quality management
1
Foundations for organizational science
1
Handbuch Dienstleistungsmanagement : von der strategischen Konzeption zur praktischen Umsetzung
1
Information systems and e-business management : ISeB
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
Papeles de economía española
1
Report / Marketing Science Institute
1
Report / Marketing Science Institute / Marketing Science Institute
1
The service industries journal
1
more ...
less ...
Source
All
ECONIS (ZBW)
Showing
1
-
10
of
24
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
A qualitative study on integrated management systems in a non-leading country in certifications
Bernardo, Merce
;
Gotzamani, Katerina
;
Vouzas, Fotis
; …
- In:
Total quality management & business excellence : an …
29
(
2018
)
4
,
pp. 453-480
Persistent link: https://www.econbiz.de/10011854080
Saved in:
2
Analysis of training programs related to quality management system : the Spanish case
Petnji Yaya, Luc Honore
;
Marimon, Frederic
;
Llach, Josep
; …
- In:
International journal of quality & reliability management
34
(
2017
)
2
,
pp. 216-230
Persistent link: https://www.econbiz.de/10011624583
Saved in:
3
Quality mental model convergence and business performance
Rust, Roland T.
;
Moorman, Christine
;
Beuningen, …
- In:
International journal of research in marketing : IJRM ; …
33
(
2016
)
1
,
pp. 155-171
Persistent link: https://www.econbiz.de/10011490870
Saved in:
4
The order and level of management standards implementation : changes during the time
Kafel, Piotr
;
Casadesús, Martí
- In:
The TQM journal : the international review of …
28
(
2016
)
4
,
pp. 636-647
Persistent link: https://www.econbiz.de/10011584576
Saved in:
5
Benefits of ISO 20000 IT service management certification
Cots, Santi
;
Casadesús, Martí
;
Marimon, Frederic
- In:
Information systems and e-business management : ISeB
14
(
2016
)
1
,
pp. 1-18
Persistent link: https://www.econbiz.de/10011672229
Saved in:
6
Experience in adapting E-S-QUAL to different sectors or settings
Petnji Yaya, Luc Honore
;
Marimón, Frederic
; …
- In:
Achieving competitive advantage through quality management
,
(pp. 233-251)
.
2015
Persistent link: https://www.econbiz.de/10011300807
Saved in:
7
Exploring the service management standard ISO 20000
Cots, Santi
;
Casadesús, Martí
- In:
Total quality management & business excellence : an …
26
(
2015
)
5/6
,
pp. 515-533
Persistent link: https://www.econbiz.de/10011305710
Saved in:
8
The revitalising effect of ISO 9001 on dissatisfied customers
Petnji Yaya, Luc Honore
;
Marimon, Frederic
;
Casadesús, …
- In:
Total quality management & business excellence : an …
25
(
2014
)
8
,
pp. 856-864
Persistent link: https://www.econbiz.de/10010393804
Saved in:
9
Implementing integrated management systems in chemical firms
Simon, Alexandra
;
Bernardo, Merce
;
Karapetrovic, Stanislav
- In:
Total quality management & business excellence : an …
24
(
2013
)
3
,
pp. 294-309
Persistent link: https://www.econbiz.de/10009752094
Saved in:
10
An empirical study of the relationships within the categories of the EFQM model
Heras-Saizarbitoria, Iñaki
;
Marimon, Frederic
; …
- In:
Total quality management & business excellence : an …
23
(
2012
)
5
,
pp. 523-540
Persistent link: https://www.econbiz.de/10009572349
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->