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~person:"Cater-Steel, Aileen"
~subject:"Dienstleistungsmanagement"
~subject:"IT service provider"
~type_genre:"Book section"
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Dienstleistungsmanagement
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Cater-Steel, Aileen
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Information systems and new applications in the service sector : models and methods
1
Selected readings on information technology management : contemporary issues
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ECONIS (ZBW)
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IT service personnel : changing the culture from technology to service
Cater-Steel, Aileen
- In:
Information systems and new applications in the service …
,
(pp. 183-192)
.
2011
Persistent link: https://www.econbiz.de/10009124084
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Education for IT service management standards
Cater-Steel, Aileen
;
Toleman, Mark
- In:
Selected readings on information technology management …
,
(pp. 293-306)
.
2009
Persistent link: https://www.econbiz.de/10003759410
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