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~person:"Cater-Steel, Aileen"
~subject:"Prozessmanagement"
~type_genre:"Bibliografie"
~type_genre:"Book section"
~type_genre:"Handbuch"
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Cater-Steel, Aileen
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Managing knowledge and learning for process improvement : a software-mediated process assessment approach for IT service management
Shrestha, Anup
;
Kong, Eric
;
Cater-Steel, Aileen
- In:
The Palgrave handbook of knowledge management
,
(pp. 621-641)
.
2018
Persistent link: https://www.econbiz.de/10011888231
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