Lin, Blossom Yen-Ju; Hsu, Chung-Ping Cliff; Lee, Cheng-Hua - In: International Journal of Public Policy 5 (2010) 2/3, pp. 175-189
This study was aimed to examine patient satisfaction in Taiwan hospital-based emergency departments (ED). The 460 ED patients were surveyed – 66 from medical centres, 101 form regional hospitals and 293 from district hospitals. A structured questionnaire were developed covering three service...