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~person:"Chaudhary, Richa"
~person:"Shin, Yuhyung"
~subject:"Customer incivility"
~subject:"Job performance"
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Search: subject_exact:"Organizational citizenship behaviour"
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Customer incivility
Job performance
Arbeitsverhalten
22
Work behaviour
22
Arbeitsleistung
10
Arbeitszufriedenheit
7
Job satisfaction
7
Leistungsmotivation
7
Work motivation
7
Corporate culture
4
Employee retention
4
Führungsstil
4
Leadership style
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Mitarbeiterbindung
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Organizational behaviour
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Unternehmenskultur
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Verhalten in Organisationen
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Betriebsklima
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Business ethics
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Coronavirus
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India
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Indien
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Job crafting
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Managers
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Unternehmensethik
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Work climate
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Work engagement
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work engagement
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Arbeitsgruppe
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Beziehungsmarketing
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COVID-19
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Dienstleistungsqualität
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Emotion
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Ethical climate
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Ethics
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Ethik
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Human Resource Management
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12
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Chaudhary, Richa
Shin, Yuhyung
Bakker, Arnold B.
12
Hur, Won-Moo
10
Karatepe, Osman M.
10
Abun, Damianus
9
Kim, Tae-Yeol
8
De Clercq, Dirk
7
Demerouti, Evangelia
6
Liu, Yan
6
Magallanes, Theogenia
6
Vandenberghe, Christian
6
Bui Nhat Vuong
5
Chiaburu, Dan S.
5
Lam, Long W.
5
Aboramadan, Mohammed
4
Azeem, Muhammad Umer
4
Encarnacion, Mary Joy
4
Hochwarter, Wayne A.
4
Hu, Jia
4
Johnson, Russell E.
4
Liden, Robert C.
4
Newman, Alexander
4
Raja, Usman
4
Shi, Junqi
4
Ul Haq, Inam
4
Yun, Seokhwa
4
Alfes, Kerstin
3
Ali, Muhammad
3
Alola, Uju Violet
3
Auh, Seigyoung
3
Avey, James B.
3
Bachrach, Daniel G.
3
Bailey, Catherine
3
Basilio, Gladys Jean Q.
3
Beehr, Terry A.
3
Blickle, Gerhard
3
Bouckenooghe, Dave
3
Derks, Daantje
3
Dysvik, Anders
3
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International journal of human resource management
2
Journal of retailing and consumer services
2
Asian Academy of Management journal : AAMJ
1
International journal of bank marketing
1
Journal of business and psychology
1
Journal of business ethics : JOBE
1
Personnel review
1
Service business
1
The journal of applied business research
1
The journal of services marketing
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ECONIS (ZBW)
12
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1
The buffering role of collective mindfulness in customer incivility and service sabotage : a multilevel study of Indian banks
Gaan, Niharika
;
Shin, Yuhyung
- In:
International journal of bank marketing
42
(
2024
)
3
,
pp. 596-619
Persistent link: https://www.econbiz.de/10014525425
Saved in:
2
Supervisor incivility and frontline employees' performance amid the COVID-19 pandemic : a multilevel moderated mediation analysis
Gaan, Niharika
;
Shin, Yuhyung
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014303245
Saved in:
3
Sales employees' polychronicity and sales-service ambidexterity : mediation of work engagement and moderation of store manager support
Gaan, Niharika
;
Shin, Yuhyung
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014373275
Saved in:
4
Impacts of customer incivility and abusive supervision on employee performance : a comparative study of the pre- and post-COVID-19 periods
Shin, Yuhyung
;
Hur, Won-Moo
;
Hwang, Hansol
- In:
Service business
16
(
2022
)
2
,
pp. 309-330
Persistent link: https://www.econbiz.de/10013273619
Saved in:
5
The impact of workplace loneliness on employee outcomes : what role does psychological capital play?
Firoz, Mantasha
;
Chaudhary, Richa
- In:
Personnel review
51
(
2022
)
4
,
pp. 1221-1247
Persistent link: https://www.econbiz.de/10013350860
Saved in:
6
Customer incivility and employee outcomes in the new service marketplace
Hwang, Hansol
;
Hur, Won-Moo
;
Shin, Yuhyung
;
Kim, Young-Jin
- In:
The journal of services marketing
36
(
2022
)
4
,
pp. 612-625
Persistent link: https://www.econbiz.de/10013407575
Saved in:
7
When do job-insecure employees keep performing well? : the buffering roles of help and prosocial motivation in the relationship between job insecurity, work engagement, and job per...
Shin, Yuhyung
;
Hur, Won-Moo
- In:
Journal of business and psychology
36
(
2021
)
4
,
pp. 659-678
Persistent link: https://www.econbiz.de/10012546148
Saved in:
8
Corporate social responsibility and employee performance : a study among Indian business executives
Chaudhary, Richa
- In:
International journal of human resource management
31
(
2020
)
21
,
pp. 2761-2784
Persistent link: https://www.econbiz.de/10012414595
Saved in:
9
Coworker support as a double-edged sword : a moderated mediation model of job crafting, work engagement, and job performance
Shin, Yuhyung
;
Hur, Won-Moo
;
Choi, Wook-Hee
- In:
International journal of human resource management
31
(
2020
)
11
,
pp. 1417-1438
Persistent link: https://www.econbiz.de/10012262687
Saved in:
10
A multilevel study of supportive leadership and individual work outcomes : the mediating roles of team cooperation, job satisfaction, and team commitment
Shin, Yuhyung
;
Oh, Won-Kyung
;
Sim, Chang-Hyun
;
Lee, …
- In:
The journal of applied business research
32
(
2016
)
1
,
pp. 55-69
Persistent link: https://www.econbiz.de/10011435975
Saved in:
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