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Chen, Rong
Zeng, Fue
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Determinants of online service satisfaction and their impacts on behavioural intentions
Zeng, Fue
;
Hu, Zuohao
;
Chen, Rong
;
Yang, Zhilin
- In:
Total quality management & business excellence : an …
20
(
2009
)
9
,
pp. 953-970
Persistent link: https://www.econbiz.de/10008311704
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