//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Chen, Shili"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: person:"Liu, K."
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Artificial intelligence
1
Consumer behaviour
1
Customer service
1
Konsumentenverhalten
1
Kundenservice
1
Künstliche Intelligenz
1
Online retailing
1
Online-Handel
1
artificial intelligence
1
chatbot
1
demand certainty
1
human employee
1
online customer service
1
processing fluency
1
product type
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Chen, Shili
Liu, Kecheng
17
Liu, Xiaotao
9
Liu, K. C.
8
Liu, K.
6
Liu, K.L.
6
Liu, Kui
4
Liu, K.L
3
Liu, Kai
3
So, F.
3
Sun, Lily
3
Benfell, Adrian
2
Guo, Lan
2
Lai, K. K.
2
Libby, Theresa
2
Liu, K.C.
2
Liu, K.P.
2
Liu, Kam W.
2
Liu, Kun
2
Liu, Kunpeng
2
Liu, S.
2
Lo, C.F.
2
Luk, B.L.
2
Michell, Vaughan
2
Tan, Chekfoung
2
Tehrani, Jasmine
2
Wang, S. Y.
2
Wei, K. C. John
2
Zhang, Yue
2
An, Hui
1
Beyene, A.
1
Bollinger, Bryan
1
Canace, Thomas G.
1
Cecchini, Mark
1
Chan, K. F.
1
Chan, Y.T.
1
Chaney, Allison J. B.
1
Chau, K. W.
1
Chen, Hanyi
1
Chen, K. C.
1
Chen, Q.L.
1
more ...
less ...
Published in...
All
Psychology & marketing
1
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Chatbot or human? : the impact of online customer service on consumers' purchase intentions
Chen, Shili
;
Li, Xiaolin
;
Liu, Kecheng
;
Wang, Xuesong
- In:
Psychology & marketing
40
(
2023
)
11
,
pp. 2186-2200
Persistent link: https://www.econbiz.de/10014432389
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->