//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Chen, Szu-Chi"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"zone of tolerance"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer satisfaction
1
Dienstleistungsqualität
1
Importance-performance analysis (IPA)
1
Kano’s model
1
Kundenzufriedenheit
1
Performance measurement
1
Performance-Messung
1
Quality management
1
Qualitätsmanagement
1
Service quality
1
service quality
1
zone of tolerance (ZOT)
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Chen, Szu-Chi
Kashif Hussain
2
Nadiri, Halil
2
Sharma, Piyush
2
Baksi, Arup Kumar
1
Barbosa, Belem
1
Brito, Carlos
1
Cabral, José Sarsfield
1
Carvalho, Cláudia
1
Chen, Kuan-yu
1
Chen, Li-Fei
1
Cui, Rui
1
Durvasula, Srinivas
1
Garbers, Yvonne
1
Gaur, Jighyasu
1
Gelbrich, Katja
1
Habisch, André
1
Ho, Angus
1
Hosie, Peter J.
1
Hsieh, J. J. Po-an
1
Hu, Yingli
1
Kamble, Sachin S.
1
Kesharwani, Ankit
1
Konradt, Udo
1
Li, Li
1
Li, Yinxing
1
Li, Zhiyong
1
Lobo, Antonio
1
Lysonski, Steven
1
Mani, Venkatesh
1
Mehta, Subhash
1
Parasuraman, A.
1
Parida, Bivraj Bhusan
1
Prasad MV, Rama
1
Rai, Arun
1
Ranasinghe, Ruwan
1
Ribeiro, Hugo
1
Su, Chao-Ton
1
Terui, Nobuhiko
1
Trujillo-León, Andrea
1
more ...
less ...
Published in...
All
The service industries journal
1
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
An innovative service quality evaluation and improvement model
Chen, Li-Fei
;
Chen, Szu-Chi
;
Su, Chao-Ton
- In:
The service industries journal
38
(
2018
)
3/4
,
pp. 228-249
Persistent link: https://www.econbiz.de/10011848076
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->